Terms of service

At Babesta.com, your satisfaction in our products is always guaranteed. We know it’s sometimes necessary to exchange or return an item.

RETURN AUTHORIZATION # REQUIRED
If you need to return or exchange an item it is VERY IMPORTANT that you either use the website automated RMA request or email us to obtain a Return Authorization # and for the address to return the item(s) to. We use several different suppliers therefore there are different addresses that your product may be returned to. If you do not contact us first and you ship it directly to Babesta.com in New York, we may have to charge you a shipping fee for us to then ship it out to the supplier(s) you should have returned it to. FOLLOW THESE STEPS BELOW TO MAKE A RETURN.
Using the Automated RMA:

1. Log in to your account, Go to Order History.
2. Find the order and item(s) you would like to return.
3. Scroll towards the bottom of the page, select the item(s) to return along with the reason.
4. Submit/Create the request.

Alternatively please use this link: RETURN or EXCHANGES

We will respond to the request within 48hours.

5. Ship the item(s) to the location we provide. We recommend that you insure it against loss and damage.

If we receive items without a valid RA, we may impose a 20% restock fee.

RETURN POLICIES
Store Credit Policy: If you want to return anything you have purchased here at Babesta.com within our policy, we will give you a Refund for 100% of your purchase price minus shipping. If you need a size exchange or you wish to exchange it for a different item, we will give you a Store Credit of 100%. Definition of "Store Credit" is: A credit towards your future purchases here at Babesta.com

At Babesta.com, your satisfaction is guaranteed! If we send you the wrong size or the wrong product, we will pay for you to ship the product back to us, no questions asked.

You have 10 DAYS to return your item. If you return after the 10 DAYS are up but less than 30 days, we will offer you a Store Credit equal to purchase price minus the shipping cost.

In order to qualify for a return or exchange, returned items must be returned with all original tags attached, and in original (new) condition and packaging. Please be sure they are placed back in the package to avoid wrinkling. If you return products without the original tags and packaging, there may be a fee of $10.00 for each item with missing tags. We need to be able to resell the returned items and if there are no tags attached we cannot resell as a new item.

Sale items are final.

Special Order Items
Some items on the site are marked as "Special Order," "Floor Sample," "Custom," or "Made to Order." These items are non-returnable and all sales are final.

The following type of products are also considered as non-returnable unless they have never been opened: Car Seats (for safety reasons) or hygienic products such as sippy cups, pacifiers, etc.

By placing an order at Babesta.com, you agree to the understanding of our return policies.
Email: sales@babesta.com


WEBSITE PRIVACY
Please see our Policy section.

Online Pricing
Prices are subject to change without notice. If a price is listed incorrectly due to a typographical or other error, Babesta has the right to cancel any order placed for products listed at the incorrect price, whether or not an order has been confirmed and/or payment has been made. If payment has already been made and an order is canceled, Babesta will refund payment.

Changes to Website and Online Terms
Babesta has the right to change any content on this website without notice. Babesta also has the right to change the terms at any time without notice. Please check the terms periodically for changes or updates, as usage of this website is considered implicit acceptance of the current terms.

NEWSLETTER PRIVACY
By joining Babesta's Newsletter list, you should understand the following:

• This newsletter will be used to inform you of new products, discount codes, upcoming events and postings related to Babesta.
• You will receive a newsletter 1 to 4 times a month.
• Your personally identifiable information, including name or e-mail address, will not be sold or disclosed to any third party under any circumstances, except in cooperation with law enforcement.
• You can remove your name from the list at any time.
• Babesta does not track the browsing habits of individual users.

We hope you will find our information and resources useful.

Thank you for visiting.

XO - Babesta team